Mikhak is the Persian abbreviation of the "Integrated Consular Services Management System," an online service platform where you can create, submit and manage applications pertaining to your Iranian citizenship matters.

The application submitted will be administered by the respective consular section of the Iranian embassy in your designated country.

Mikhak is the front door of all electronic consular services including passport application, marriage or divorce registration, granting a power of attorney, authentication of documents, etc.

Using Mikhak you can:

• lodge an application for a citizenship service including a new passport or birth certificate, etc;
• track status of your application;
• provide supporting documents;
• modify your application;
• update your personal information.

As applications relating to Iranian citizenship matters including passport, granting power of attorney or registering your marriage et must be submitted electronically and online, some Iranian citizens may find it very difficult to enter the details correctly on the "Mikhak" online system and may require advice and assistance. We can help them to get the request properly entered and recorded in the system and lodge their applications.

However, in any case, if you think that you have access to the relevant information and have enough confidence, you can lodge the relevant applications directly by yourself.

In brief, we will:

• Advise you on the best pathway that may best suit you to achieve your goal;
• Advise you on the documents you will need to submit with your application;
• Help you fill out the application form;
• Provide consulting and delivering support for the registration of applications on the Mikhak website;
• Submit the application for you by mail;
• Pay the relevant governmental charges on your behalf;
• Provide tracking code for your application.

The costs are split into two sections, one related to the government fees for the services you requested and one related to the costs of our services.

You can refer to this link to see the table of Iranian government charges.

Broadly speaking, the service fees depend on your selected plan and is calculated based on the amount of work and the time we spend on your matter.

We typically advise you of our service fees after our initial assessment and before we work on your matter.

Yes. Persian Citizen Services is a registered entity in Australia.

Please click on this link  to view our registration details at the Australian Securities and Investments Commission website.

It is a standard practice in Australia where people can nominate a person to represent them or choose a lawyer to handle their paperwork or nominate a person as their representative to Centrelink, telecommunication companies, etc.

Unfortunately, there is no legal mechanism for us to take direct responsibility for applicants' cases in citizenship matters pertaining to them such as the issuance of an Iranian passport, Iranian identity card, etc.

The services that we offer is to prepare and lodge your application per the requirement of the Iranian legislation, however, we are unable to legally represent your matter.

Yes. Based on our experience it may take between one to one and a half hours to complete a task related to an Iranian citizenship matter and making an appointment is strongly recommended.

Unfortunately, we do not provide walk-in services.  

In most cases, our assistance requires your physical attendance at the office, but we will advise you in advance if your matter does not require you to be in the office.

We take seriously the issue of privacy.

We will not, under any circumstance, allow your private and confidential information to be handed to a third party unless that is required under Australian law.

Please rest assured that the private matters you share with us will remain completely confidential and will not be passed on to anyone else without your prior consent.